At
MID AMERICA BANK
, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both.
EMPLOYEE ACCESS to INFORMATION:
We restrict access to your personal and account information to those employees who NEED TO KNOW that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
PROTECTION of INFORMATION:
We restrict access to your personal and account information to those employees who NEED TO KNOW that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
ACCURATE INFORMATION:
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
COLLECTION and USE:
We collect nonpublic information about you from the following sources: Our Internet site. Information we receive from you on applications or other forms, including Telebanking; Information about your transactions with others or us on the internet and telephone; and information we receive from a consumer-reporting agency.
DISCLOSURE of ACCOUNT INFORMATION:
We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non-MID AMERICA BANK companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.
CUSTOMER PRIVACY with THIRD PARTIES:
Sometimes specific customer information has to be shared with companies we hire to provide operational support and companies that participate with us in supplying products and services to customers. Except in unusual situations (where they might be governed by federal or state laws to the contrary), these companies are not permitted to use our customer information for purposes other than the provision of the service intended. We will share your information with these companies only if they agree to treat it confidentially.
Occasionally, MID AMERICA makes a decision to sell a particular line of business (for example, mortgage servicing rights). Usually, an integral part of that business is its customer database. MID AMERICA BANK reserves the right, in these unusual circumstances, to transfer ownership of such customer database to the purchaser.
CONSUMER REPORTING AGENCIES and OTHER COMPANIES:
We will exchange information about our customers with reputable information reporting agencies, financial institutions, and merchants, in accordance with standard banking industry practice, so we can verify the existence and condition of customers' accounts. We do not share specific personal customer information with independent companies for any other purpose without customer's consent.
WITH THE GOVERNMENT:
The Bank Secrecy Act, Internal Revenue Code, Right to Financial Privacy Act and various other laws and regulations require us or our contractors, under certain circumstances, to provide certain customer information to government agencies. We will only disclose customer information to the government or others when we are required to do so by such laws, regulations, or by court order. State and federal laws impose certain mandatory disclosures of customer information by financial institutions. We must comply with laws that require mandatory production or disclosure.
WITH 3RD PARTY LITIGANTS:
If you are involved in a legal proceeding, both federal and state law provides parties to the litigation the right to compel the production of records and information from banks and other third party record keepers in certain situations. We will only disclose customer information to third party litigants when we are required to do so by lawful judicial process or by court order.
INTERNET PRIVACY:
Visitors to the Web site of MID AMERICA remain anonymous. At this time, MID AMERICA collects identifying information about visitors to our site for security purposes only. That information is never shared with others unless required as stated in the "With the Government" paragraph above. Though we do conduct telephone and online banking business at our bank, we do suggest that visitors to our web site that elect to send questions by E-mail to keep in mind that E-mail is not secure and others may have access to their transmissions. We suggest that if you have a request or statement for which you need to use sensitive or private information that you call your local branch: Footville 608-876-6121, Janesville 608-752-2265 or Williams Bay 262-245-6541.
CONCLUSION:
At MID AMERICA, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. We recognize that you have a right to expect your personal information to remain private and secure. If you have any questions about how MID AMERICA protects your confidential information, please call your local branch at Footville 608-876-6121, Janesville 608-752-2265 or Williams Bay 262-245-6541 or contact our e-mail at:
janesville@bankmidamerica.com
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